Welcome to ProPandlyTV , your trusted source for digital products. These terms and conditions govern your use of our online store, including the purchase and use of digital products. By using our services, you agree to the terms outlined below.
1. Definitions
“Digital Products“: Refers to any digital goods, software, applications, or downloadable content available for purchase on our online store. “User” or “Customer“: Refers to individuals or entities making purchases on our website. “We,” “Us,” or “Our“: Refers to ProPandlyTV
2. Acceptance of Terms
By using our online store and making a purchase, you acknowledge that you have read, understood, and agreed to these terms and conditions. If you do not agree with any part of these terms, please refrain from using our services.
3. Eligibility
To use our services and purchase digital products, you must be of legal age in your jurisdiction and have the capacity to enter into contracts. By using our services, you represent and warrant that you meet these eligibility criteria.
4. Ordering and Payment
You can place orders for digital products by following the instructions on our website. All payments are processed securely through our designated payment gateway ( Paypal ). Prices and payment methods are clearly displayed on our website. We reserve the right to change pricing and payment methods at any time.
5. Delivery of Digital Products
Upon successful payment, you will receive a confirmation email and instructions for accessing or downloading the digital product. Access to digital products is subject to verification of payment. We are not responsible for any technical issues or limitations related to your devices or internet connection that may affect product delivery.
6. Use and Licensing
Purchasing a digital product from our store grants you a limited, non-exclusive, non-transferable license to use the product for personal or internal business purposes, in accordance with the product’s licensing terms. You may not redistribute, sell, modify, reverse engineer, or create derivative works based on the digital products. Licensing terms for each product are specified in the product description.
7. Refund and Cancellation Policy
Scenario 1: Technical Issues
If you encounter technical issues or problems with a digital product, please contact our customer support within 3 days from the date of purchase. Provide reasonable proof of the issue, such as a screenshot or other relevant evidence. We will investigate the issue and aim to resolve it for you.
Scenario 2: Unmet Expectations
If you are dissatisfied with a digital product due to unmet expectations and wish to request a refund, please contact our customer support within 3 days from the date of purchase. Explain your reasons for dissatisfaction and provide any relevant evidence to support your claim. We will consider your request on a case-by-case basis and may offer a refund or a replacement product with the same specifications and service.
Scenario 3: Duplicate Purchase
In the event of a duplicate purchase or accidental order, please contact our customer support within 3 days from the date of purchase. Provide proof of the duplicate purchase. We will process a refund for the duplicate purchase.
Scenario 4: Product Errors
If you receive a digital product that contains errors or defects, please contact our customer support within 3 days from the date of purchase. Provide clear evidence of the errors or defects. We will investigate the issue and, if confirmed, offer a refund or replacement
Scenario 5: Change of Mind
If you change your mind about a purchase and wish to request a refund, you can do so within 1 days from the date of purchase. We may consider your request on a case-by-case basis. Please Note: We do not offer refunds for testing our products, as we are confident in the quality and reliability of our digital products based on our track record of satisfied customers
8. Intellectual Property
All digital products available in our store are protected by copyright and other intellectual property rights. You may not infringe upon these rights by using the products in a manner that violates our terms and conditions
9. User Content
Any content or feedback you provide to us, including reviews and comments, may be used for promotional purposes. By submitting content, you grant us a non-exclusive, royalty-free, worldwide license to use and reproduce it.
10. Privacy
We take your privacy seriously. Our data collection and usage are governed by our Privacy Policy. By using our services, you consent to the practices outlined in our Privacy Policy.
11. Disclaimers and Limitation of Liability
Our digital products are provided “as is,” and we make no warranties regarding their accuracy, reliability, or fitness for a particular purpose. We are not liable for any direct, indirect, incidental, or consequential damages resulting from the use of our products. We are not responsible for any damage to your devices or data that may occur as a result of product use.
12. Indemnification
13. Changes to Terms and Conditions
We reserve the right to modify or amend these terms and conditions at any time. Any changes will be posted on our website, and your continued use of our services constitutes your acceptance of these changes.
You agree to indemnify and hold us harmless from any claims, damages, liabilities, and expenses arising from your use of our digital products or your breach of these terms and conditions.
14. Contact Information
If you have any questions, concerns, or inquiries regarding these terms and conditions, please contact us at:
[Mail : xxxxxxx]
[Whatsapp : +xxxxxxxx ]